CSCE 2023

The proliferation of AI tools, such as ChatGPT and other Large Language Models (LLMs), has raised expectations regarding their widespread adoption in the workplace. However, this paper delves into the limitations that hinder the deep integration of LLMs with existing software applications used in business environments. While LLMs excel in processing natural language, conventional software applications mostly communicate structured information in a rigid fashion. To bridge the gap between human usage of natural language and the structured data utilized by existing applications, communication tools such as email and Slack emerged. While these tools filled the void by accommodating the informality of chat-like interactions, they struggled to incorporate the applications’ structured data. The prevalent form-based models employed by existing software applications present a fundamental obstacle for a meaningful AI integration. This paper examines the challenges of integrating LLMs with form-based software, shedding light on the associated complexities and introduces a new design paradigm, Object Messaging Model (OMM).

By leveraging this model, natural language and structured data become logically combined while enabling seamless integration of LLM capabilities within the software application. This paper provides insights into the potential of the OMM and paves the way for unlocking the transformative power of LLMs, resulting in highly enhanced productivity within the contemporary business landscape.

The Object Messaging Model offers an elegant path for deep integration of LLMs and software applications with structured data, while optimizing communication among humans in the workplace producing humans and AI collective intelligence.

Massoud is a tech entrepreneur with a background in Electrical Engineering and Computer Science. He's currently leading the task of creating the next revolution in human and machine communication at Xeba Technologies. From 2000 to 2018 Massoud was founder, CEO and chief architect for one of the first cloud-based Medical Practice Management and Electronic Health Record Systems marketed under the NueMD brand. NueMD was a small offshoot startup which survived the dot com era and grew from a handful of talents to over 250 employees when it was acquired in 2018. Today it is part of Global Payment Network, a fortune 500 company. Creating multiple software technology startups & building comprehensive operations consisting of production, marketing, sales, support, implementation, and administration has given him a true and unique insight into the fundamental challenges and the urgent need for optimal and synchronized communication especially in tech producing organizations.